Survey Company Name Email Phone How Did You Hear About Us? Were our office personnel helpful in setting your appointment? YesNo Did our technician(s) arrive at the scheduled time? YesNo Did our technician(s) meet your expectations for neatness/cleanliness? YesNo Did our technician(s) treat you in a courteous and respectful manner? YesNo How would you rate our overall quality of work? Did the completed work impress you as a good value for the cost incurred? YesNo Did our technician(s) explain the operation and maintenance of the equipment to your satisfaction? YesNo Did we address your questions clearly and completely? YesNo Did our technician(s) offer you the following: Indoor Air Quality Products Extended Warranty Planned Maintenance Contract Would you use our company again? YesNo Would you recommend our company to others? YesNo Please provide any general comments (praises/problems). Your feedback is important to us. Thank you for your feedback.